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- note_64d64544 type XlNote eurovoc.europa.eu.
- note_64d64544 created "2023-03-16" eurovoc.europa.eu.
- note_64d64544 versionInfo "4.23" eurovoc.europa.eu.
- note_64d64544 value "technique used by retailers, market researchers and consumer watchdogs where trained individuals act as customers and report on their experiences to gather information about products and measure the quality of the customer service" eurovoc.europa.eu.
- note_64d64544 source "Based on https://www.eiopa.europa.eu/browse/consumer-protection/mystery-shopping-tool-conduct-supervision_en" eurovoc.europa.eu.
- note_64d64544 status CURRENT eurovoc.europa.eu.